CNSYS PLC has the technological knowledge and software expertise of its own team of over 50 system architects, IT experts, system engineers, software support specialists and business consultants throughout the country.

All consulting and technical IT services we can provide are certified by the partner programs of Cisco Systems, DELL Technology, DELL EMC, HPE, IBM, VMware, Microsoft, Oracle, Veeam, Red Hat OpenShift, With-Secure and SentinelOne.

The motivation and enthusiasm of each member of our technical teams complements the technological value of IT solutions with guaranteed competence and attention to your current service and software issues.

Specialized IT consulting services

  • Preparation and execution of IT audits of existing infrastructure environment, analysis of results and recommendations for optimal technical and overall support.
  • Preparation of pilot projects together with experts from the world’s leading IT manufacturers for specific tasks/organizations.
  • Recommendations and expert assistance in preparing IT projects to replace existing equipment and software, preparing budgets and TCO calculations to optimize your IT investment plan.

IT management and expert assistance

  • Adaptation, installation, configuration, and maintenance of software solutions and platforms from leading global IT manufacturers such as IBM, Microsoft, Microfocus, Oracle, VMware, aiming to effectively address existing IT issues in your environment.

  • Installation, configuration, and maintenance of software solutions for process automation, IT service monitoring, and application and IT infrastructure optimization tailored to meet the needs of your business.

  • System administration, consulting, and expert assistance for designing and building infrastructure software solutions.

  • Migration of operating systems from physical to virtual environments, consolidation of various types of IT resources, and optimization of their management.

  • Subscription contracts for system administration, technical support, and consulting services with a flexible service level agreement (SLA) scheme, including 24×7 support for critical systems and applications.

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offices on the territory of Bulgaria
Services

By choosing support services from CNSYS you receive

  • High quality

    Technical service and expert assistance are implemented according to procedures certified according to the ISO 9001 standard for quality management and the ISO 20000-1 standard for service management.

  • High security

    Data handling procedures are certified according to the information security standard ISO 27001. We have a Registry for the processing and storage of national classified information and an Industrial Security Certificate.

  • High availability

    We provide our own contact center for serving corporate clients with a 24/7 operating mode, dedicated to receiving and processing service requests or issue reports through a unified national hotline number 0700 16 036

  • High flexibility

    We maintain our own network of technical consultants ready to provide fast and competent technical and system support with different SLA levels within the entire country.

  • High competence

    We are focused on the long-term professional development of our specialists through careful planning of their personal training and certification by world technological leaders. The professional certificates of CNSYS experts are valid in any part of the world.

  • High traceability

    Our help-desk system with a national scope allows checking the status of each request, as well as providing periodic reports for the purpose of quality monitoring and evaluation of the technical and system services provided.

CNSYS has a team of IT experts certified by global manufacturers

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ITOM Gold